About CNI
Your trusted IT partner for holistic IT support and innovative solutions
Our mission
CNI was founded in 2012 with the aim of bringing a different approach to IT that focuses on proactively solving problems instead of just offering help desk support. We saw a need in the industry for proactive, customer-centric IT support that not only meets customer expectations but exceeds them. At CNI, our mission is to make every customer experience a great one. This philosophy governs what we do each day.
Our holistic IT solutions are designed to complement your team and enhance your overall productivity. Equipped with our service desk solutions, proactive support, and access to our IT technicians with far-reaching expertise in all kinds of IT issues, your IT headaches become a thing of the past.
Our approach:
A partnership with shared goals
After a full assessment of your organization’s main pain points and possible solutions, we determine what level of support is needed and work with you to provide a strategy that best fits your situation. Everything we do is based around partnership — we are not just another IT vendor; instead, we become an extension of your team to help boost overall productivity.
Our values
Commitment to excellence
We set a standard of excellence for everyone in the company, encouraging all employees to provide the highest level of support to every customer.
People-centric approach
Our focus is on people — this translates to every aspect of our business, as we feel it’s a critical component to what we do. Our customers’ happiness is our success.
Partnership
We understand the problems our customers face, so we partner with them to provide relevant solutions aimed at keeping their business running as smoothly as possible.
